Wellness Hotel Alpenhof Zermatt, Zermatt ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Matterstrasse 43, Zermatt, Switzerland, 3920

Wellness Hotel Alpenhof, a family-run 4-star superior hotel, features a large wellness and spa area with spectacular mountain views and direct access to the Sunnegga Cable Car Station. This Zermatt hotel offers comfortable accommodations and diverse dining options.

Rooms & Amenities

The Wellness Hotel Alpenhof offers a variety of room types including Design Junior Suites and Deluxe Double Rooms, some with terraces and Matterhorn views. Each room includes free Wi-Fi, a minibar, and a Nespresso coffee machine, ensuring a luxurious stay.

Dining & Options

Guests can enjoy a five-course menu in the hotel's restaurant Alpenhof or opt for traditional dishes at the Restaurant Schäferstube. A delightful breakfast buffet featuring local specialties is also available, along with an inviting piano bar for evening relaxation.

Leisure & Activities

The spa area features an indoor pool, hot tubs, and a range of wellness treatments, including the Lift Meso Concept for skin rejuvenation. Activities such as hiking and mountain biking around Zermatt are easily accessible, with ski slopes just a short distance away.

Services & Sustainability

Wellness Hotel Alpenhof provides a free transfer service to and from Zermatt's train station for guests. Additionally, an environmentally friendly heating system highlights the hotel's commitment to sustainability in both service and operations.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Design King Room

Max:

2 persons

22 m²

Bed options:

1 King Size Bed

Coffee machine

Heating

room details

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Design Junior Suite

Max:

3 persons

45 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Superior Room

Max:

3 persons

30 m²

Bed options:

2 Single beds

Shower

Coffee machine

room details

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Getting around

A list of all available modes of transport

City Center

Zermatt1400 ft

Airports

Sion (SIR) 47.8 mi

Agno (LUG) 100.5 mi

Train

Zermatt railway station1000 ft

Train400 ft

Bus

Bus stop 7.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast!

“The breakfast spread was impressive, featuring a variety of fresh fruits and choices that catered to all tastes.” view full review

Relaxing Spa Time

“The spa facilities were fantastic, especially the spacious relaxation room and the quality pool area with ample lounge chairs.” view full review

Comfortable Rooms!

“Our room was quite spacious and comfortable, with amazing views of the Matterhorn whenever the clouds lifted.” view full review

Great Wellness Space

“The wellness area was a highlight, offering a lovely sauna and outdoor hot tubs that made for a rejuvenating experience.” view full review

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
Pets allowed
24-hour security
Baggage storage
Locker room
Ski storage
Allergy-free rooms
Elevator
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Ski school
Hiking
Cycling
Golf course

Services

Free shuttle service
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Children

Cribs

Spa & Leisure

Indoor swimming pool
Sun terrace
Spa & wellness center
Sauna
Turkish bath
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Heating
Mini-bar
Sitting area
Terrace
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Room decor

Parquet floor

Location

Matterstrasse 43, Zermatt, Switzerland, 3920

Map view

street view

Matterstrasse 43, Zermatt, Switzerland, 3920

City landmarks

ZermattSwitzerland

The Matterhorn

1.3 mi

Church

Parish Church of St. Mauritius

2100 ft

Church

Kapelle Winkelmatten "Zur Heiligen Familie"

4500 ft

Sunnegga

1.6 mi

Moosstrasse

Gorner Gorge

1.3 mi

Amusement & Theme Parks

Forest Fun-Park Zermatt

5000 ft

Ski Area

Wolli park for beginners Sunnegga

1.5 mi

Church

Kapelle Blatten "Maria Rosenkranzkonigin"

1.3 mi

Garden

Ricola Herb Garden

1.3 mi

Beach

Leisee

1.8 mi

Beach

Grunsee

2.1 mi

Garden

Dossen Glacier Garden

2.2 mi

3920 Zermatt

Grindjisee

2.1 mi

Zmutt Glacier

2.0 mi

Bridges

Hangebrucke

2.2 mi

Zmutt

2.0 mi

5-Seenweg

2.0 mi

Nearby

Museums

Matterhorn Museum

2000 ft

Cemetery

Mountaineer's Cemetery

2000 ft

Church

St Peter's English Church

1800 ft

Bridges

Photopoint Kirchbrucke bridge

1900 ft

Bahnhofstrasse

Walk of Climb

1800 ft

Hinterdorfstrasse 25

Hinterdorfstrasse

1400 ft

Stellisee 3920 Zermatt

Stellisee

1500 ft

Hohbalmen

900 ft

Castor Mountain

900 ft

Murmeli Brunnen

800 ft

Denner Partner

1000 ft

Seilerwiesenstrasse 9

Obere Matten playground no. 1

1500 ft

Triftbachstrasse 7

Bergfuhrerdenkmal

1800 ft

Restaurants

National Stubli

900 ft

Matterstrasse 39 3920 Zermatt

Restaurant National

900 ft

3920 Zermatt Hotel National Zermatt

Christiania Restaurant

1500 ft

Wiestistrasse 7

L'Atelier Grandsire

300 ft

Getwingstrasse 20

Fuchs Bistro and Bakery

300 ft

Getwingstrasse 24 3920 Zermatt

Chalet da Giuseppe

600 ft

Vispastrasse 26

Snowboat

600 ft

Vispastrasse 20

Zermama Bistro

700 ft

Matterstrasse 23

Grizzly's Bar & Bistro

600 ft

Viktoriastrasse 6

Marie's Deli Zermatt

1200 ft

Untere Mattenstrasse 12

Reviews and Ratings

Feedback from previous guests about their experience.

88%

liked the hotel and would stay again

Comfortable rooms

Great location

Lack of warm welcome

Some pricey activities

8.8/10

Great

Rooms

8.8

Location

9.3

Service

8.8

Dining

8.5

4.5/5 based on 912 reviews

#33 of 107 hotels in Zermatt based on Tripadvisor

United States of America, May 2024

8.4/10

Staying at the hotel was a pleasant experience overall. The rooms, particularly those with a view of the Matterhorn, were comfortable with good amenities, though some lacked centralized ventilation. The service was efficient but lacked a warm welcome. The location was ideal for exploring the area, but some aspects were a bit pricey. The dining experience was great, especially with a good breakfast selection.

Rooms

8.0

The rooms with a view of the Matterhorn were amazing, especially the master suite and balconies. The bed was comfortable, and the air conditioning worked well. The only downside was the lack of centralized ventilation in some rooms.

Service

7.0

The staff's service was efficient and attentive, but the warm welcome was missing, starting from the driver to the reception and check-out personnel.

Location

9.0

The hotel's location is perfect, just a short walk from key transportation points, offering spectacular views of the Matterhorn and Dufourspitze. However, some activities in the area can be quite expensive.

Dining

9.0

The dining experience, with delicious seafood and a varied selection for breakfast, was really good, making us regret not dining at the hotel from the first night.

Facilities

9.0

The hotel had lovely spa facilities, a gorgeous room, and a great breakfast offering.

Comfortable rooms

Lack of warm welcome

Gertrude

United Kingdom, September 2023

9.8/10

The hotel was stunning, better than the photos, equipped with a smart TV and had webcams and weather info from the surrounding Alps. It was so lovely that I could have just stayed there for the 2 days we were there. The service was awesome, beyond expectations and the staff were very helpful and friendly. The location was perfect, close to the ski lift, restaurants, bars, and the main street of town. The dining experience was very good, with plenty of options mostly cold options, and some hot foods. The facilities were top-notch, offering everything I needed for a fantastic stay.

Rooms

10.0

The rooms were stunning, better than the photos. I felt so cozy and comfortable here, it was like a dream. The smart TV and the webcams with weather info were a nice touch from the surrounding Alps.

Service

10.0

The service was friendly and helpful beyond my expectations. The staff offered great advice for the trail walks and made me feel incredibly welcome.

Location

10.0

The hotel's location was superb, just a short walk to the ski lift, restaurants, bars, and the main street of town. The free shuttle service provided added so much convenience to exploring the area.

Dining

9.0

The dining options were ample, tasty, and varied. I regretted not having more meals at the hotel because the dinner we had was exceptional. A truly enjoyable dining experience.

Facilities

10.0

The hotel facilities were fantastic, offering everything I needed for a great stay. From room service to pet amenities, they had it all covered.

Malcolm

United Kingdom, September 2023

8.4/10

I stayed at this hotel in Zermatt and found the rooms to be comfortable with a working air conditioning unit, ample storage space, and a TV with British channels. However, the unique standalone bathtub in the corner room was interesting, yet the view was obstructed by a roof overhang, limiting the scenery to just the fenced river and lacking a balcony.

Rooms

8.0

The rooms were spacious and had comfortable amenities.

Service

9.0

The service at this hotel was impeccable, with helpful staff always ready to assist and provide useful recommendations, like the nearby ski rental shop.

Location

9.0

The hotel's location across from the Sunnegga station was ideal for accessing transport links and enjoying nearby attractions, although the high cost of certain activities like the Gornergrat Bahn ticket should be noted.

Dining

8.0

The dining experience was delightful, offering a relaxing atmosphere and a unique orange juice making station in a warm dining area.

Facilities

8.0

The hotel provided a range of facilities and amenities that enhanced the overall stay experience, such as tour assistance and shuttle services.

William

United States of America, June 2023

8.8/10

My stay at the hotel was beyond amazing! The rooms were even better than the photos, extremely pretty and so comfortable. What a treat to find mimosas included with fresh squeezed orange juice; it was truly unbelievable. However, the higher category room didn't impress me as much as I expected.

Rooms

9.0

The rooms were very pretty and comfortable, exceeding my expectations.

Service

9.0

The service was top-notch! From being warmly welcomed by the driver at the train station to the attentive staff at reception, everyone made sure I was having a wonderful stay.

Location

9.0

The location couldn't have been more perfect. Just a short walk from the Gornergrat Bahn, where I could enjoy breathtaking views, although the train ticket was a bit pricey.

Dining

8.0

The dining experience was delightful! The local meats and cheese were delicious, and the variety of food options left me satisfied. Although, a few dishes were not up to standard.

Facilities

9.0

The hotel facilities were fantastic, offering a perfect blend of convenience and luxury.

Great location

Pricey train ticket