Wellness Hotel Alpenhof, Zermatt ➤ Reviews, Rooms & Prices 2024

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Key details

About the Hotel

Matterstrasse 43, Zermatt, Switzerland, 3920

Wellness Hotel Alpenhof is a family-run four-star superior hotel situated in the heart of the car-free Matterhorn village, Zermatt. The hotel boasts a large wellness and spa area with mountain views and abundant natural light, suitable for relaxation after outdoor activities. It is located opposite the Sunnegga Cable Car Station, providing direct access to skiing and hiking trails. The hotel seamlessly combines tradition and modernity, creating a special atmosphere for all guests.

Location

Wellness Hotel Alpenhof is centrally located in Zermatt, just 600 meters from the train station. Zermatt is the world's largest pedestrian zone and offers excellent connections to the European rail network. The complimentary transfer service from Zermatt's train station enhances accessibility. Outdoor enthusiasts will find itself ideally positioned to explore over 400 km of hiking trails and winter skiing slopes directly from the hotel.

Rooms

The hotel offers a variety of spacious and elegantly designed rooms and suites. The split-level Penthouse Deluxe Suite can accommodate up to five adults, featuring two separate bedrooms and balconies with Matterhorn views. Design Junior Suites, available in sizes between 45 to 55 m², cater to families and include a living area and separate bedroom. Single rooms, with a refined layout of 13 m², provide comfort for solo travelers with essential amenities.

Eat & Drink

Guests can enjoy a comprehensive breakfast buffet featuring fresh local products and homemade delicacies daily from 07:30 to 10:30. Dinner options include a five-course selection menu in the hotel restaurant, featuring seasonal ingredients. The dining experience extends beyond the hotel with the Dine Around option at traditional Julen restaurants. The refined Cigar Lounge and piano bar offer a cozy environment for drinks and relaxation in the evening.

Leisure & Business

The large wellness and spa area includes a newly renovated indoor pool, hot tub, sauna, steam baths, and a fitness room with Techno Gym equipment. Guests can also book various massage treatments and access an adults-only outdoor relaxation area. For business travelers, the hotel provides a sophisticated setting for meetings and gatherings. The onsite ski room with lift and changing areas ensures convenience for winter sports enthusiasts.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Alpine Chic Room

Max:

2 persons

20 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Design Junior Suite

Max:

3 persons

45 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Design Superior Room

Max:

3 persons

30 m²

Bed options:

2 Single beds

Shower

Coffee machine

room details

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Getting around

A list of all available modes of transport

City Centre

Zermatt400 m

Airports

Sion (SIR) 76.9 km

Agno (LUG) 161.7 km

Train

Zermatt railway station300 m

Train100 m

Bus

Bus stop 11.5 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxation Perfected

The outdoor hot tub was a highlight of my stay, offering a unique experience of soaking in warm water while enjoying the serene winter snowfall.view full review

Impressive Amenities

The hotel's indoor pool was notably designed for lap swimming, providing a refreshing exercise option even in colder weather.view full review

Cozy Mountain Views

My room was incredibly comfortable, featuring a skylight that allowed me to wake up to breathtaking views of the surrounding mountains.view full review

Hearty Breakfast

The breakfast spread was substantial, and I especially loved the oats—such a comforting and nutritious start to my day!view full review

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
Pets allowed
24-hour security
Luggage storage
Locker room
Ski storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Ski school
Hiking
Cycling
Golf course

Services

Free shuttle service
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Children

Cots

Spa & Leisure

Indoor swimming pool
Sun terrace
Spa & wellness centre
Sauna
Turkish bath
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Heating
Mini-bar
Sitting area
Terrace
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Room decor

Parquet floor

Location

Matterstrasse 43, Zermatt, Switzerland, 3920

Map view

street view

Matterstrasse 43, Zermatt, Switzerland, 3920

City landmarks

ZermattSwitzerland

The Matterhorn

2.2 km

Church

Parish Church of St. Mauritius

640 m

Church

Kapelle Winkelmatten "Zur Heiligen Familie"

1.4 km

Sunnegga

2.6 km

Moosstrasse

Gorner Gorge

2.0 km

Theme Park

Forest Fun-Park Zermatt

1.5 km

Ski Area

Wolli park for beginners Sunnegga

2.5 km

Church

Kapelle Blatten "Maria Rosenkranzkonigin"

2.1 km

Garden

Ricola Herb Garden

2.1 km

Beach

Leisee

2.9 km

Beach

Grunsee

3.3 km

Garden

Dossen Glacier Garden

3.5 km

3920 Zermatt

Grindjisee

3.4 km

Zmutt Glacier

3.3 km

Bridge

Hangebrucke

3.5 km

Zmutt

3.2 km

5-Seenweg

3.2 km

Nearby

Museum

Matterhorn Museum

600 m

Cemetery

Mountaineer's Cemetery

600 m

Church

St Peter's English Church

540 m

Bridge

Photopoint Kirchbrucke bridge

560 m

Bahnhofstrasse

Walk of Climb

530 m

Hinterdorfstrasse 25

Hinterdorfstrasse

400 m

Stellisee 3920 Zermatt

Stellisee

450 m

Hohbalmen

260 m

Castor Mountain

260 m

Murmeli Brunnen

240 m

Denner Partner

280 m

Seilerwiesenstrasse 9

Obere Matten playground no. 1

450 m

Triftbachstrasse 7

Bergfuhrerdenkmal

530 m

Restaurants

National Stubli

260 m

Matterstrasse 39 3920 Zermatt

Restaurant National

270 m

3920 Zermatt Hotel National Zermatt

Christiania Restaurant

430 m

Wiestistrasse 7

L'Atelier Grandsire

70 m

Getwingstrasse 20

Fuchs Bistro and Bakery

90 m

Getwingstrasse 24 3920 Zermatt

Chalet da Giuseppe

180 m

Vispastrasse 26

Snowboat

170 m

Vispastrasse 20

Zermama Bistro

210 m

Matterstrasse 23

Grizzly's Bar & Bistro

180 m

Viktoriastrasse 6

Marie's Deli Zermatt

340 m

Untere Mattenstrasse 12

Reviews and Ratings

Feedback from previous guests about their experience.

88%

liked the hotel and would stay again

Comfortable rooms

Great location

Lack of warm welcome

Some pricey activities

8.8/10

Great

Rooms

8.8

Location

9.3

Service

8.8

Dining

8.5

4.5/5 based on 912 reviews

#33 of 107 hotels in Zermatt based on Tripadvisor

United States, May 2024

8.4/10

Staying at the hotel was a pleasant experience overall. The rooms, particularly those with a view of the Matterhorn, were comfortable with good amenities, though some lacked centralized ventilation. The service was efficient but lacked a warm welcome. The location was ideal for exploring the area, but some aspects were a bit pricey. The dining experience was great, especially with a good breakfast selection.

Rooms

8.0

The rooms with a view of the Matterhorn were amazing, especially the master suite and balconies. The bed was comfortable, and the air conditioning worked well. The only downside was the lack of centralized ventilation in some rooms.

Service

7.0

The staff's service was efficient and attentive, but the warm welcome was missing, starting from the driver to the reception and check-out personnel.

Location

9.0

The hotel's location is perfect, just a short walk from key transportation points, offering spectacular views of the Matterhorn and Dufourspitze. However, some activities in the area can be quite expensive.

Dining

9.0

The dining experience, with delicious seafood and a varied selection for breakfast, was really good, making us regret not dining at the hotel from the first night.

Facilities

9.0

The hotel had lovely spa facilities, a gorgeous room, and a great breakfast offering.

Comfortable rooms

Lack of warm welcome

Gertrude

United Kingdom, September 2023

9.8/10

The hotel was stunning, better than the photos, equipped with a smart TV and had webcams and weather info from the surrounding Alps. It was so lovely that I could have just stayed there for the 2 days we were there. The service was awesome, beyond expectations and the staff were very helpful and friendly. The location was perfect, close to the ski lift, restaurants, bars, and the main street of town. The dining experience was very good, with plenty of options mostly cold options, and some hot foods. The facilities were top-notch, offering everything I needed for a fantastic stay.

Rooms

10.0

The rooms were stunning, better than the photos. I felt so cozy and comfortable here, it was like a dream. The smart TV and the webcams with weather info were a nice touch from the surrounding Alps.

Service

10.0

The service was friendly and helpful beyond my expectations. The staff offered great advice for the trail walks and made me feel incredibly welcome.

Location

10.0

The hotel's location was superb, just a short walk to the ski lift, restaurants, bars, and the main street of town. The free shuttle service provided added so much convenience to exploring the area.

Dining

9.0

The dining options were ample, tasty, and varied. I regretted not having more meals at the hotel because the dinner we had was exceptional. A truly enjoyable dining experience.

Facilities

10.0

The hotel facilities were fantastic, offering everything I needed for a great stay. From room service to pet amenities, they had it all covered.

Malcolm

United Kingdom, September 2023

8.4/10

I stayed at this hotel in Zermatt and found the rooms to be comfortable with a working air conditioning unit, ample storage space, and a TV with British channels. However, the unique standalone bathtub in the corner room was interesting, yet the view was obstructed by a roof overhang, limiting the scenery to just the fenced river and lacking a balcony.

Rooms

8.0

The rooms were spacious and had comfortable amenities.

Service

9.0

The service at this hotel was impeccable, with helpful staff always ready to assist and provide useful recommendations, like the nearby ski rental shop.

Location

9.0

The hotel's location across from the Sunnegga station was ideal for accessing transport links and enjoying nearby attractions, although the high cost of certain activities like the Gornergrat Bahn ticket should be noted.

Dining

8.0

The dining experience was delightful, offering a relaxing atmosphere and a unique orange juice making station in a warm dining area.

Facilities

8.0

The hotel provided a range of facilities and amenities that enhanced the overall stay experience, such as tour assistance and shuttle services.

William

United States, June 2023

8.8/10

My stay at the hotel was beyond amazing! The rooms were even better than the photos, extremely pretty and so comfortable. What a treat to find mimosas included with fresh squeezed orange juice; it was truly unbelievable. However, the higher category room didn't impress me as much as I expected.

Rooms

9.0

The rooms were very pretty and comfortable, exceeding my expectations.

Service

9.0

The service was top-notch! From being warmly welcomed by the driver at the train station to the attentive staff at reception, everyone made sure I was having a wonderful stay.

Location

9.0

The location couldn't have been more perfect. Just a short walk from the Gornergrat Bahn, where I could enjoy breathtaking views, although the train ticket was a bit pricey.

Dining

8.0

The dining experience was delightful! The local meats and cheese were delicious, and the variety of food options left me satisfied. Although, a few dishes were not up to standard.

Facilities

9.0

The hotel facilities were fantastic, offering a perfect blend of convenience and luxury.

Great location

Pricey train ticket